Our return policy is valid 14 days after receiving the product. Unfortunately, we can’t offer you a refund or exchange after the lapse of 14 days.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging (Box, Paper, and Fixing System).
To complete your return you need to do the following:
- Send an Email to firstname.lastname@example.org with notification of Return. In the email send us the proof of your purchase and the reason for your return
- The buyer needs to pay for the return shipping charges
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. On approval your refund will be processed and you will receive the payment in 15 working days.
Late or missing refunds (if applicable)
There is often some processing time before a refund is posted. Inspite of this and you still have not received your refund yet, please contact us at email@example.com or call +919820621411
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item or to be replaced by any other item send us an email at firstname.lastname@example.org
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. Sellers aren't responsible for delays due to customs.
To return your product, you should mail your product to
321, Wadala Udyog Bhavan,
Naigaon Cross Road,
Next to Wadala Telephone Exchange,
Wadala (W), Mumbai 400031
You will be responsible for paying for your own shipping costs for returning your item and you should consider using a trackable shipping service.