Privacy Policy

Effective Date: 10th October 2025

Glitters International is dedicated to the lawful and ethical management of Personal Data and upholding the highest standards of professionalism and responsibility. We have provided the information below to give you insight into Glitters International’s practices concerning the collection, utilization, and disclosure of personal data and how you can exercise choices and rights over your personal data.

When you engage with Glitters International’s websites, apps, online services, or products that link to this Privacy Policy (collectively referred to as “Sites”), you are bound by the terms and conditions outlined in this Policy. When we refer to “Glitters International,” “our,” “we,” or “us,” we mean Glitters International, a partnership incorporated under the laws of India, having its offices at 321, Wadala Udyog Bhavan, Naigaon Cross Road, Next to Wadala Telephone Exchange, Wadala (W), Mumbai 400031, Maharastra, India and its parent, subsidiary and affiliate companies. We have provided the information below to provide you with insight into Glitters International’s practices concerning the collection, utilization, and disclosure of personal data and how you can exercise choices and rights over your personal data.

1. Information We Collect

1.1. This policy uses the terms ‘personal data,’ ‘personal information,’ and ‘information’, all of which refer to “Personal Data,” meaning any information relating to an identified or identifiable natural person.

1.2. The types of Personal Data that we process are determined by how you engage with us and the particular services that we provide. The types of Personal Data that we process include:

1.2.1.Identifiers, such as name, email address, username, IP address;

1.2.2.Contact information, such as email address, postal address, phone number;

1.2.3.Demographic information, such as age or gender;

1.2.4.Commercial information about how individuals engage with us, such as purchase history and subscription information;

1.2.5.Financial information, such as a credit or debit card number, bank account number, account holder’s name, expiry date, billing address;

1.2.6.Engagement information, such as comments, feedback, posts, enquiries, and communications;

1.2.7.Website activity information, this section is elaborated further in the "Information Collected Through Automated Technologies";

1.2.8.Preferences, communication choices, account settings, language preferences, and marketing-related preferences are part of this category.

1.2.9.Referral Source, if you access our website through an external source (such as a link from another website or an email), we collect and record information about the referring source.

1.2.10.Third-Party Account Information, if you choose sign in or register an account on the Site using a third-party account (such as Facebook or Google), the third party handles your account authentication. In this process, we collect your name, email address, and any other information shared based on the permissions granted when linking your account on the Site with the third-party service.

1.2.11.Account Information, if you create an account on our Site, during registration, we collect your first and last name, username, password, and email address.

1.3. Who Do We Collect Personal Data From

1.3.1. Our users are grouped into the following categories:

1.3.1.1.Visitor - You are just visiting our website as a guest, going through our offerings.

1.3.1.2.Account Holder – The business or individual who holds an account on our Site.

2. Where We Collect Personal Data From

2.1. Information provided directly: We collect Personal Data directly from people who interact with our Sites or services, visit our office locations, or communicate with us. All information that we ask for is mandatory unless indicated as being optional. If mandatory information is not furnished, the requested service cannot be provided.

2.2. Information collected through automated technologies: We collect Personal Data when our Sites are used, either directly or through our third-party analytics providers.

1.2.1.Log Data: Log Data includes your Internet Protocol (IP) address, internet service provider, device identifier details, browser type and settings, browser ID, the date and time of your visit/request, and how you interacted with the Site(s), the time you spent on the Site(s) and if any errors or bugs that may occur during your visit. Our system also records any Personal Data/business information that you type into our Sites, even if you do not choose to submit it.

1.2.2.Cookie Data: Please check our Cookie Policy on how we use cookies.

1.2.3.Location Data: We derive your general geographical location using your IP address.

1.2.4.Usage Data: We collect information about how you use our Site, such as the types of content that you view or engage with, the features you use, the actions you take, and the time, frequency, and duration of your activities.

1.2.5.Device Data: We collect information from the device and application you use to access our Site. This includes your IP address, operating system version, device type, device ID/MAC address, system and performance data, browser type, and other device, network, and browser signals. If you access our services from a mobile device, we also collect the device’s unique identifier (UUID). Additionally, we infer your geographic location based on your IP address.

2.3. We may combine this information with other information that we hold. We use this information to enable Site functionality, understand Site interaction trends, gather demographic insights about our user base, personalize user experiences, and otherwise administer and improve our Sites and services.

2.4. Do Not Track (“DNT”) is a privacy preference that you can set in certain web browsers. Please note that except as otherwise described in this Privacy Policy, we do not respond to or honour DNT signals or similar mechanisms transmitted by web browsers.

2.5. Global Privacy Control (GPC) Signal Recognition: We recognize and honour Global Privacy Control (“GPC”) signals as a valid request to opt out of the sale and/or sharing of personal information, as defined under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). This opt-out will apply only to the specific browser or device and will not automatically apply to other browsers or devices you may use. Please note that in order for us to apply your GPC preference across different browsers or devices, you will need to submit a separate opt-out request or log into your account (if applicable) and update your privacy preferences accordingly.

2.6. Information we receive from other sources: Personal Data is also obtained from third-party sources. This includes business partners with whom we collaborate to provide our products and services; advertising, marketing, digital and social media agencies; data brokers; analytics providers; search information providers; and credit reference agencies. Additionally, we also receive information from publicly accessible sources, such as public databases or social media platforms. Should you opt to register or sign into your account on the Site via a third-party account (such as Facebook or Google), the third party will manage your account authentication. Consequently, we collect your name, email address, and other shared information as approved during the linking of your account on the Site with the third-party account.

3. Utilization of Personal Data

How we employ Personal Data is determined by the nature of interactions you have with our Site and services. We utilize Personal Data when it is necessary to perform contractual obligations, where consent has been granted, where legal or regulatory compliance is required, or where we or a third party have a legitimate and lawful business need, in accordance with applicable laws. This encompasses a range of purposes for which Personal Data is processed (“Purpose”):

3.1. Administration of Products and Services

3.1.1.Performing contracts or other transactions that we enter into;

3.1.2.Providing, managing and supporting our products and services;

3.1.3.Identifying and authenticating a user’s account on the Site;

3.2. Marketing and Communication

3.2.1.Program and Event Communication: This includes relaying information about our or our partners' programs or events, such as webinars, conferences, contests, or surveys;

3.2.2.Marketing Initiatives: We market our Sites, products, and services through methods such as commercial emails, newsletters, targeted advertisements, phone calls, and SMS messages;

3.2.3.Inquiries and Requests: Addressing inquiries, requests, and comments from consumers;

3.2.4.Personalization: Personalizing our Sites, services, products, and communications;

3.2.5.Responding to queries regarding our Sites, services, and products.

3.3. Development of Products and Services

3.3.1.Business Enhancement: Evaluating and improving our business operations which encompasses enhancing our Sites, services, products, and communications; developing new Sites, services, and products; and assessing the effectiveness of our promotions and advertising;

3.3.2.Data Analytics: Performing data analytics for internal research or other business purposes;

3.3.3.Obtaining your feedback with regard to the Sites, services, and products;

3.3.4.Improving our Site, products and services;

3.3.5.Supporting and troubleshooting our Site.

3.4. Business Management and Administration

3.5. Security and Compliance: Detecting and investigating fraudulent and suspicious activity, ensuring the safety and security of our Sites and adhering to legal and regulatory obligations (e.g., violations of our Website Terms of Use);

3.6. The information gathered through automated technologies serves the purposes described in the “Information Collected Through Automated Technologies” section above.

3.7. Glitters International avoids using solely automated means to reach decisions that would have legal or significant consequences on individuals without affording the opportunity for human review. Should such decisions occur, we furnish information about the decision-making process, its implications, and the procedure for requesting human review.

3.8. We may employ Personal Data for other purposes that we inform you of as long as we have your prior consent, a legitimate business interest, or another lawful justification to do so.

4. Sharing Personal Data

We do not disclose your Personal Data to third parties except as described in this Privacy Policy, or as permitted by applicable laws.

4.1. Within Glitters International. We may share Personal Data with our parent, subsidiary and affiliate companies, aligning with the Purposes outlined in the “Utilization of Personal Data” section above.

4.2. With our trusted service providers. We may share Personal Data with service providers that perform services on our behalf for the purpose of:

4.2.1.Storing Personal Data on our behalf (e.g., cloud computing service providers).

4.2.2.Assisting us with our business operations and software and improving it (e.g., processing and analyzing user feedback);

4.2.3.Providing subscription services, accounting, and billing management;

4.2.4.Performing research, technical diagnostics and analytics with regard to the Site.

4.2.5.Providing security of our systems;

4.2.6.Prior to sharing Personal Data with any service provider, Glitters International shall take measures to ensure the service providers agree and commit to complying with applicable laws, uphold strong data security measures, and handle Personal Data solely as per our instructions.

4.3. With partner organizations. We may share Personal Data with specific partners, as outlined below:

4.3.1.In instances when a third party, such as a business or other entity, grants you access to our product or service, we may share information concerning your usage, and inputted data not including confidential information regulated by separate express agreement;

4.3.2.When you partake in a program or event where we have partnered or collaborated with third parties (such as a webinar, conference, or promotional event), we may share your information with the program/event sponsor;

4.3.3.Where you have access to our content or Sites, or you have chosen to receive electronic alerts about newsletters, or your contribution to one of our newsletters or other works has been accepted for publication, we may share your information with the organization(s) associated with such content or Sites;

4.3.4.We may engage advertising partners to display ads and/or gather certain information when you visit our Sites. This information helps us provide advertisements tailored to your potential interests;

4.3.5.In situations not covered above, if you have consented to disclosure or we have a lawful and legitimate business reason for disclosure, we may share your Personal Data.

4.4. With other third parties. We will share Personal Data with external third parties under circumstances where we hold a sincere belief that such disclosure is imperative to adhere to legal obligations or legal procedures. This action is to safeguard and uphold our rights and property, to protect the safety or property of our users, visitors or the general public, or to protect and counteract any misuse or unauthorised utilisation of our Sites and services. We may also share Personal Data in connection with corporate transactions, such as a transfer of assets, merger, acquisition, consolidation, or change of control.

4.5. We only share Personal Data when necessary and ensure that our partners meet strict privacy and security standards. In some cases, sharing Personal Data requires transferring it outside the European Union. We take extensive measures to protect this data, complying with GDPR regulations and keeping our users informed. Any third-party provider we engage is bound by contract terms designed to ensure the proper handling and protection of Personal Data.

4.6. Glitters International does not sell Personal Data to other organizations without your express consent.

5. International Data Transfers

5.1. Given Glitter International’s international scope, we want to emphasize that we primarily focus on demonstrating compliance with Indian laws. Personal Data may be transferred, stored or processed in any country where Glitter International or its service providers operate. This includes the United States, India, and the European Union. We are committed to taking all requisite measures to ensure that Personal Data is handled securely and in compliance with applicable data protection laws in these jurisdictions with a primary focus on compliance with Indian regulations.

6. Retention of Personal Data

6.1. Personal Data is retained by us for as long as necessary to carry out the Purposes and objectives described above, to resolve disputes, and for any additional period required reasonably or by law. If you are an Account Holder, we typically retain the data in your account as long as your account remains active.

7. Safeguarding Personal Data

7.1. We place utmost significance on upholding the security, integrity, and confidentiality of Personal Data. To achieve this we have implemented a range of technical, administrative, and physical security measures. These measures are meticulously designed to prevent unauthorized access, disclosure, use, modification and destruction of Personal Data.

8. Protection of Children

8.1. Glitters International is committed to refraining from knowingly collecting, using, or disclosing information from or about children under 18 years old (or under a lower age as provided in certain countries or territories) without the prior consent of their parent or lawful guardian. If you are a child under applicable laws, you should refrain from using the Sites for any purpose unless you obtain consent from your parent or lawful guardian. If you are a parent whose child has used Glitter International’s Sites for any purpose by which Personal Data of your child might have been collected you are requested to immediately inform us so that we may assist you with examining, reviewing or removing any Personal Data that we may have accumulated from your child, to prevent further collection or use of your child’s information, or if you have inquiries concerning these information practices, please reach out to us at +91 9820621411 or info@glittershardware.com.

9. Your Rights

9.1. The rights bestowed by data privacy regulations differ across geographical locations. Should you choose to exercise any of these rights, we assure you that no discriminatory treatment will result from your decision.

9.2. These laws typically grant you the following rights:

9.2.1.Right to access your Personal Data held by us;

9.2.2.Right to receive an electronic copy of the Personal Data we have about you or have your data transferred to another organization;

9.2.3.Right to rectify any inaccuracies in your Personal Data;

9.2.4.Right to know what Personal Data is being sold or shared and to whom (if at all);

9.2.5.The right to update, correct or delete your Personal Data; and

9.2.6.Right to impose restrictions or raise objections to the processing of your Personal Data by us.

9.2.7.Right to opt out of sale or sharing of Personal Data.

9.2.8.Right to withdraw your consent to process your Personal Data.

9.2.9.Right to know what data is being collected, how it's being used, and how long it's being kept.

9.3. You also have the right to lodge a complaint with a supervisory authority. However, we would encourage and recommend that you reach out to us first, and allow us the opportunity to resolve your concerns.

9.4. You also have the right to have readily available means of grievance redressal provided by us in respect of any act or omission regarding the performance of our obligations in relation to your Personal Data.

9.5. You can initiate the exercise of your rights by submitting a request to the Data Privacy Team by email at info@glittershardware.com or by phone at +91 9820621411. Such requests can only be made by you, your duly authorized representative, or you on behalf of your child. To ensure the protection of your Personal Data, we will only proceed with your request upon reasonable verification of your identity or your representation of the user whose Personal Data we hold.

9.6. When you submit a request, we may seek additional information to confirm and verify your identity and facilitate the fulfilment of your request. If, for any reason, we are unable to fulfil your request, an explanation will be provided. While we typically do not impose charges for the exercise of your rights, we reserve the right to levy a charge in exceptional circumstances where a business necessity exists and where such levy is in compliance with relevant data privacy laws.

9.7. If you have granted consent to data processing, you can withdraw that consent at any time. To review or modify your marketing preferences, you can utilize the “opt-out” or unsubscribe mechanism within the communications that you receive from us. Alternatively, you can submit a request via email to info@glittershardware.com. It is important to note that you may still receive necessary transaction communications if you engage with our products or services.

10. Queries and Grievances

10.1. For inquiries or remarks regarding the handling of your Personal Data by Glitters International, or should you intend to lodge a complaint, please email us at info@glittershardware.com.

11. Third Party Website Links

11.1. Glitters International’s Sites may incorporate links to websites operated/owned by third-parties. While navigating through these links, it is important to acknowledge and note that each third-party website is subject to its own privacy and data protection policies. These policies are distinct from the coverage provided by this Privacy Policy.

12. Updates and Modification to This Privacy Policy

12.1. We routinely evaluate and review this Privacy Policy to ensure it is up to date. Any revisions to the Privacy Policy will be published on this page and will take effect from the specified Effective Date above. In the event of a substantial alteration to the way we collect, use, or share Personal Data, we will display a conspicuous notification or issue appropriate notice as required by law. If required, we may seek your updated consent to enable us to continue processing. We recommend and encourage that you intermittently review this page for recent details regarding our privacy protocols.

13. Supplemental Notice For California Residents

13.1. This supplemental notice is specifically intended for individuals residing in California and serves to elucidate our data management procedures in accordance with the relevant privacy regulations in California, notably the California Consumer Privacy Act (CCPA). If you happen to be a California resident, and we gather “personal information" as defined by the CCPA, the following provisions are pertinent to you. Please note that this section does not pertain to or govern our treatment of publicly accessible information or personal data that qualifies for exemptions under the CCPA.

This US Privacy Notice is incorporated into and supplements Glitters International’s Privacy Policy. When used in this supplemental notice, “we,” “us,” and “our” may refer to us, Glitters International, and applies only if you live in the US states of California (“Consumers” or “you”).

1. Categories of Information Collected

Sr. No.	Categories	Information Collected
1.	Identifiers	Name, email address, phone number, IP address and unique personal identifiers associated with devices and browsers
2.	Account Registration Information	Name, address, phone number, and billing information
3.	Financial Information	Debit/Credit card details, bank details or any financial information provided at the time of billing
4.	Commercial Information	Records and history of products or services purchased or considered
5.	Internet or Other Electronic Network Activity	Browsing history, search history, clickstream data, and interactions with our Site or advertisements.
6.	Geolocation Data	IP address or approximate location
7.	Audio, Electronic, or Visual Information	Such as customer service call recordings (where applicable).
8.	Sensitive Personal Information	Such as account login details, precise geolocation, or other information defined as “sensitive” under the CPRA (California Privacy Rights Act)
9.	Inferences	Inferences drawn from any of the other information listed to understand consumers’ preferences, characteristics, trends, etc.

 

2. Sources of Personal Information

We may collect personal information:

• • Directly from you when you interact with the Site.

  • Automatically when you visit our Site. For further information, please look at the ‘Information collected through automated technologies’.

  • From third-party service providers, partners, and affiliates - as part of providing products and services, completing transactions, supporting our everyday operations, or business management and development.

  • From publicly available sources.

Depending on the context, further information can be found in the section titled ‘Where We Collect Personal Data From’.

3. Purpose of Collecting and Using Personal Information

We may collect, use, or disclose personal information for the following purposes:

• • Providing and improving our products and services.

  • Processing payments and fulfilling orders.

  • Responding to your inquiries and providing customer support.

  • Personalizing and improving user experience on the Site.

  • Marketing and promotional activities.

  • Performing analytics, research, and technical diagnostics on the Site.

  • Detecting and preventing fraud or security incidents.

  • Complying with legal obligations.

Depending on the context, further information can be found in the Section titled ‘Utilization of Personal Data’.

4. Disclosures of Personal Information

We may disclose your personal information to:

• • a. Service providers who assist us in business operations.

  • b. Our affiliates, partners, and subsidiaries.

  • c. Law enforcement or regulators where required by law.

  • d. Third parties in connection with a business transfer or merger.

If you click accept certain cookies through our Cookie Banner, we may disclose information about you (as described in the table above) to third-party advertising companies. We work with third-party advertisers who may place their own cookies on your browser when you visit our Site. These cookies enable them to collect and use data, which may include details about your visits to our Site and other websites. This data is used to deliver advertisements for our products and services when you visit other websites, often in a way that is personalized or tailored to you. Under the CCPA, these disclosures to third-party advertising companies may be considered a “sale” of personal information.

The categories of third parties to whom we disclose Personal Information for a business and commercial purposes are further described in the Section titled ‘Sharing Personal Data’.

5. Your Privacy Rights as a California Resident

Under the CCPA/CPRA, if you are a California resident, you have the following rights:

• • Right to Access and Know – Request details about the personal information we collect, use, disclose, or sell/share.

  • Right to Delete – Request deletion of personal information we have collected from you, subject to certain exceptions.

  • Right to Correct – Request correction of inaccurate personal information.

  • Right to Opt-Out – Opt out of the sale or sharing of personal information.

  • Right to Limit Use of Sensitive Personal Information – Restrict how we use your sensitive data to what is necessary to provide requested services.

  • Right to Non-Discrimination – We will not discriminate against you for exercising your privacy rights.

6. How to Exercise Your Rights

You may exercise your rights by:

• • Emailing us at: info@glittershardware.com

  • Calling us at: +91-22-40059957

To protect your information, we may need to verify your identity before processing your request.

7. Verification

We value the security and confidentiality of your personal information. Therefore, if you exercise your rights, we may first verify your identity to make sure that you are the person about whom we have collected personal information. We verify every request carefully.

• When you submit a request, please indicate the specific reason why you are contacting us.

• We will assess what personal information we have about you that we can use to verify your request and let you know how to proceed.

8. Global Privacy Control (GPC)

We recognize Global Privacy Control (GPC) signals as a valid request to opt out of the sale and/or sharing of personal information for the browser or device from which the signal is sent. For instructions on applying this preference across all browsers and devices, please see the Global Privacy Control (GPC) Signal Recognition section.

9. Retention of Personal Information

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, and to resolve disputes.

10. Children Under Age of 16

Glitters International is committed to refraining from knowingly collecting, using, or disclosing information from or about children under 16 years old without the prior consent of their parent or lawful guardian. If you are a child you should refrain from using the Sites for any purpose unless you obtain consent from your parent or lawful guardian. If you are a parent whose child has used Glitter International’s Sites for any purpose by which personal information of your child might have been collected you are requested to immediately inform us so that we may assist you with examining, reviewing or removing any personal information that we may have accumulated from your child, to prevent further collection or use of your child’s information, or if you have inquiries concerning these information practices, please reach out to us at info@glittershardware.com.