FREQUENTLY ASKED QUESTIONS ABOUT
DUTIES AND IMPORT TAXES
When shipping goods internationally, customers may incur import duties and taxes charged by their country's customs authorities.
- International prices and shipping charges do not cover Import or Customs Duties, Value Added Taxes (VAT), tariffs, brokerage fees, or any other charges that may be imposed by the destination country. Glitters Hardware is not liable for these costs or for any Customs-related delays in delivery.
- If an order is refused by the customer due to such government-imposed charges, all costs incurred to return the package to us will be borne by the purchaser.
- The order recipient is considered the importer of record and is responsible for adhering to all applicable laws, regulations, and restrictions of the destination country.
The import tax and duties you’ll need to pay for a shipment are determined by several factors, including:
* The value of the goods (including insurance and shipping fees)
* The goods description
* The country or region of origin
* The destination country’s tariff rates
* The goods’ HSN code(s)
Many countries have a minimum threshold of order value that goods have to meet before taxes and duties apply – this is called a ‘de minimis’ level. In other words, if the value of the order is below this threshold, it can enter the country without the buyer having to pay additional fees like import taxes or customs duties, but if the order exceeds this amount, those extra charges kick in.
Since it is dependent on many factors, we have no control over the custom duty charges. The price you pay does not include customs charges as these are not known at the time the order is placed. Hence, we do not have any control over when and how much you will be charged.
Please note that the decision is made by the relevant authorities in the delivery country who will contact your recipient if there are any charges to be paid.
The courier will attempt to clear your parcel as quickly as possible through customs; however, there are occasions where customs in the delivery country shall require additional information to assist in the clearing of the goods. Generally, customs will contact the recipient directly and for this reason, we request for you to ensure that you include all up-to-date and correct contact details for the receiver during the booking process.
As per the latest communication from our courier partner, there have been significant regulatory changes impacting shipments to the United States:
These changes are being implemented under the emergency economic powers granted by the International Emergency Economic Powers Act (IEEPA).
Due to these updates, some of our clients are experiencing delays and may be required to provide either their Importer Number (EIN) or Social Security Number (SSN) along with IRS verification for customs clearance.
We understand this may be inconvenient and truly appreciate your patience and cooperation as we navigate these changes.
As per the new trade regulations announced by President Trump:
A 50% tariff will be applicable on all metal imports from India to the United States.
- De minimis threshold (previously USD $800) will be removed.
- All shipments, regardless of value, will now be subject to customs duties and fees.
We appreciate your understanding as these regulatory changes come into effect, over which we have no control. Please feel free to reach out to us at info@glittershardware.com if you have any questions or require further assistance.