Yes. We offer free shipping on all of our products anywhere in the world, unless mentioned otherwise. We usually dispatch international orders within 3-5 working days via DHL EXPRESS or FEDEX. It generally takes 6-7 working days to reach the destination.

Customs charges are determined when the parcel arrives; therefore, it’s not possible for us to determine whether you’ll be charged and by how much in advance.

The price you pay does not include customs charges as these are not known at the time the order is placed. Hence, we do not have any control over when and how much you will be charged.

Please note that the decision is made by the relevant authorities in the delivery country who will contact your recipient if there are any charges to be paid.

The courier will attempt to clear your parcel as quickly as possible through customs; however, there are occasions where customs in the delivery country shall require additional information to assist in the clearing of the goods.

Generally, customs will contact the recipient directly and for this reason, we request for you to ensure that you include all up-to-date and correct contact details for the receiver during the booking process.

Sizing Details and Dimensions are available to view in each product description. In case you are still unsure, do not hesitate to contact us. We will be happy to help.

All our hardware items are either made from Brass or Stainless Steel. The care instructions are as follows:

★Clear lacquer coating provides protection against fingerprint stains and prevents oxidation to ensure the product does not tarnish.
★Wipe clean with warm water and a soft cloth.
★Avoid abrasive towels, sponges, cleaning sprays, bleach, and hand sanitizers.

If you need any information related to the product, feel free to contact us.

A clear lacquer coating offers protection to the brass hardware against fingerprint stains and inhibits oxidation, ensuring the product remains tarnish-free.

Lacquered finishes keep their shine longer, while unlaquered finishes develop a natural patina over time. Choose lacquered for a consistent look, unlacquered for a vintage feel.

Both lacquered and unlacquered finishes can work in high-use areas. Lacquered finishes are ideal if you prefer a consistent look, as they resist tarnishing and wear better. Unlacquered finishes will develop a natural patina over time, so keep that in mind if you desire a constant shine.

Yes, all of our hardware is supplied with the necessary fittings and screws.

For media inquiries and potential partnerships, please contact our Public Relations team at info@glittershardware.com

We offer competitive trade discounts to qualified businesses. Please get in touch at info@glittershardware.com to discuss further.

If you wish to buy more quantity than listed in stock, please write to us for availability. We always have the raw materials in stock, and designs can usually be dispatched within 3-5 days in the finish you desire.

We do not accept returns or exchanges on custom orders. Each custom item is made to order and tailored to your specifications, making it difficult to resell. All sales of custom orders are final. Once an order is placed and production begins, no refunds will be issued.

To know more about our Bespoke Process, click here.

We gladly accept returns within 14 days; however, buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Please get in touch with us if you have any problems with your order.

You can ship the parcel back to the following address:

Glitters International
321, Wadala Udyog Bhavan,
Naigaon Cross Road,
Next to Wadala Telephone Exchange,
Wadala (W), Mumbai 400031.
India

Contact: +919820621411

Kindly let us know the tracking number after you courier the return parcel. On receiving the return parcel in a good condition we will reimburse the amount minus the taxes/custom duty.

Kindly read our refund policy here.